Privacy Policy

Introduction

Benjamin Clowes Fabrications Ltd is committed to protecting and respecting your privacy.

This privacy policy sets out how Benjamin Clowes Fabrications Ltd uses and protects any information
that you give Benjamin Clowes Fabrications Ltd when you use this website. This policy also explains
your rights under DPA (Data Protection Act) and GDPR (General Data Protection Regulation).

Benjamin Clowes Fabrications Ltd is committed to ensuring that your privacy is protected. Should we
ask you to provide certain information by which you can be identified, then you can be assured that
it will only be used in accordance with this privacy statement.

Please read the following carefully to understand our views and practices regarding your personal
data and how we will treat it. By visiting our websites, you are accepting and consenting to the
practices described in this policy.

For the purpose of the European Data Protection Regulation (GDPR) and the Data Protection Act
2018 (the Act), the data controller is Ben Clowes of Benjamin Clowes Fabrications Ltd,
info@bcfabs.com.

What information we collect

We may collect the following information:

  • Name, Date of Birth, address history and job title.
  • Contact Information including email address
  • Demographic information such as postcode, preferences and interests
  • Other relevant personal information
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in
particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails, special offers or other information which we
    think you may find interesting using the address you have provided.
  • From time to time, we may also use your information to contact you for market research
    purposes. We may contact you via phone, email or mail.

We may use your feedback to customise the website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.


Cookies

The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow
web applications to respond to you as an individual. The web application can tailor its operations to
your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about
webpage traffic and improve our website in order to tailor it to our customers needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages
you find useful and which you do not. A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share with us.

The use of cookies is an industry standard, and most websites use them to provide useful features
for their customers. Cookies in themselves do not personally identify users, although they do in a
user’s computers. Most browsers are initially set to accept cookies. If you prefer you can set your
system to refuse cookies. However, you may not be able to take full advantage of a website if you do
so.

Where we store your personal data

All information you provide to us is stored on our secure password protected computer system.

Unfortunately, the transmission of information via the internet is not completely secure. Although
we will do our best to protect your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to prevent unauthorised
access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will
inform you (before collecting your data) if we intend to use your data for such purposes or if we
intend to disclose your information to any third party for such purposes. You can exercise your right
to prevent such processing by checking certain boxes on the forms we use to collect your data. You
can also exercise the right at any time by contacting us at info@bcfabs.com.

Our site may, from time to time, contain links to and from the websites of our partner networks,
advertisers and affiliates. If you follow a link to any of these websites, please note that these
websites have their own privacy policies and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit any personal data to these websites.

Your rights under Data Protection Law

We operate under the Data Protection Act 2018 (‘DPA’) and the European General Data Protection
Regulation (‘GDPR’).

DPA and GDPR applies to ‘personal data’ we process, and the data protection principles set out the
main responsibilities we are responsible for.
We must ensure that personal data shall be:
a) processed lawfully, fairly and in a transparent manner;
b) collected for specified, explicit and legitimate purposes and not further processed in a manner
that is incompatible with those purposes;
c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are
processed;
d) accurate and where necessary kept up to date;

Your rights under Data Protection Law

We operate under the Data Protection Act 2018 (‘DPA’) and the European General Data Protection
Regulation (‘GDPR’).

The DPA and GDPR apply to ‘personal data’ we process, and the data protection principles set out
the main responsibilities we are responsible for.

We must ensure that personal data shall be:
a) processed lawfully, fairly and in a transparent manner;
b) collected for specified, explicit and legitimate purposes and not further processed in a manner
that is incompatible with those purposes;
c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are
processed;
d) accurate and where necessary kept up to date;
e) kept for no longer than is necessary for the purposes for which the personal data are processed.

We operate a data retention policy that ensures we meet this obligation.

We only retain personal data for the purposes for which it was collected and for a reasonable period
thereafter where there is a legitimate business need or legal obligation to do so. For detail of our
current retention policy contact our compliance officer at ben@bcfabs.com.
f) processed in a manner that ensures appropriate security of the personal data, including protection
against unauthorised or unlawful processing and against accidental loss, destruction or damage,
using appropriate technical or organisational measures.

We ensure lawful processing of personal data by obtaining consent; or where there is a contractual
obligation to do so in providing appropriate products and services; or where processing the data is
necessary for the purposes of our legitimate interests in providing appropriate products and
services.

In the majority of cases we process personal data based on your contract with the us. In other cases,
we process personal data only where there are legitimate grounds for so doing.

To meet our Data Protection obligations, we have established comprehensive and proportionate
governance measures.

We ensure data protection compliance across the organisation through:
a) implementing appropriate technical and organisational measures including internal data
protection policies, staff training, internal audits of processing activities, and reviews of internal HR
policies.
b) maintaining relevant documentation on processing activities.
c) implementing measures that meet the principles of data protection by design and data protection
by default including data minimisation, pseudonymisation, transparency, deploying the most up-to date data security protocols and using data protection impact assessments across our organisation
and in any third party arrangements.

Under the GDPR You have the following specific rights in respect of the personal data we process:
1. The right to be informed about how we use personal data.
This Privacy Statement explains who we are; the purposes for which we process personal
data and our legitimate interests in so doing; the categories of data we process; third party
disclosures; and details of any transfers of personal data outside the UK.
2. The right of access to the personal data we hold. This will be free of charge and must be
provided within 30 days of receipt.
3. The right to rectification, where data is inaccurate or incomplete. In such cases we shall
make any amendments or additions within 30 days of the request.
4. The right to erasure of personal data, but only in very specific circumstances, typically
where the personal data is no longer necessary in relation to the purpose for which it
was originally collected or processed; or, in certain cases where we have relied on
consent to process the data, when that consent is withdrawn and there is no other
legitimate reason for continuing to process that data; or when the individual objects to
the processing and there is no overriding legitimate interest for continuing the
processing.
5. The right to restrict processing, for example while we are reviewing the accuracy or
completeness of data or deciding on whether any request for erasure is valid. In such
cases we shall continue to store the data, but not further process it until such time as we have resolved the issue.
6. The right to data portability which, subject to a number of qualifying conditions, allows individuals to obtain and reuse their personal data for their own purposes across different services.
7. The right to object in cases where processing is based on legitimate interests, where our requirement to process the data is overridden by the rights of the individual concerned; or for the purposes of direct marketing (including profiling); or for processing for purposes of scientific / historical research and statistics, unless this is for necessary for the performance of a public interest task.
8. Rights in relation to automated decision making and profiling.

Please contact our compliance officer at ben@bcfabs.com for more information about the GDPR and your rights under Data Protection law.

If you have a complaint about data protection at Benjamin Clowes Fabrications Ltd contact our Compliance Officer at info@bcfabs.com

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on our website and where appropriate notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed via email to our compliance officer, at info@bcfabs.com

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